No Returns, Exchanges, or Refunds for Shop Merchandise
Thank you for choosing to support Conscious By Us. We are dedicated to providing high-quality, custom print-on-demand products that share our creative ideas and have a smaller environmental footprint.
Due to the nature of how our products are created, we have implemented a strict No Returns, Exchanges, or Refunds policy.
Policy Details
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No Returns: We do not accept returns on any print-on-demand products. Once an order is placed and production begins, it is considered final.
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No Exchanges: Due to the custom nature of our products, exchanges are not possible. We encourage you to double-check your order details, including sizes, colors, and designs, before finalizing your purchase.
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No Refunds: Refunds are not available for print-on-demand items. Please ensure that your order is correct before checking out.
Customer Satisfaction
Your satisfaction is our top priority.
While we cannot accept returns, exchanges, or refunds, we are committed to addressing any issues you may encounter with your order.
Order Issues: If you receive a product that is defective please contact us within 7 days of receiving your order. We will work with you and our vendor to resolve the issue promptly.
Our customer service team is can be emailed at Shopsupport@consciousbyus.com
Thank You!
We appreciate your understanding and support of our policy.
By choosing merchandise from the Conscious By Us Shop you are supporting a Black, LGBTQI+, Neurodiverse, and Woman-owned business that values creativity, inclusivity, and quality. Thank you for supporting us and we hope you enjoy!